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Selling in person with Squarespace point of sale

If you sell products in person at markets or craft fairs in the United States, you tin apply the Squarespace app as a point of sale (or POS) system. Using the Squarespace app with a supported Square Reader, sales you make in person update your inventory, display in the Orders panel, and factor into your sales analytics. Foursquare processes the payments, and the funds go to the bank account linked to your Square account.

Squarespace indicate of sale is only bachelor in the US and only on iOS. Information technology's not available in the Android Squarespace app.

Note: Test manner isn't bachelor for point of sale. To brand a test society, complete the transaction and issue a refund.

What's the departure betwixt Squarespace and Square?

Squarespace and Square sound alike, but are dissimilar companies. Nosotros're Squarespace, and nosotros sell websites, domains, and other tools to help you run your online shop. Square makes credit card readers that connect to your smartphone, and other point of auction devices for accepting payments in person. You might take seen Square's carte readers in cafes and shops in your neighborhood.

Eligibility

You can use bespeak of sale if you:

Sell physical or service products in the United states of america.
Are on Squarespace'southward Commerce Basic or Avant-garde, or the almost recent legacy Commerce programme
Take site owner or administrator permissions
Have an iPhone or iPad with the Squarespace app version i.48.0 or college
Accept a Square business relationship
Have a Square Reader for magstripe, or contactless and chip transactions

Squarespace point of auction doesn't piece of work with:

Square Register, Stand up, or Concluding
Subscription products

If you already use Square for inventory management, this integration is separate from your Square inventory. Signal of sale connects in-person sales to your Squarespace inventory.

Selling in person on an Android device

Squarespace bespeak of sale is only available on the iOS Squarespace app, but Android users can make in-person sales with a Square Reader using the Square app for Android. We recommend connecting to the Trunk or arrival Cloud extensions to sync your inventory between Square and Squarespace automatically.

Accepting payment

You tin can take cards with a magstripe or chip from these services:

American Express
Discover
JCB
MasterCard
UnionPay
Visa

Y'all can also accept Apple Pay.

Become a Square Reader and create a Square account

Note: If you lot already take a Square account and supported reader, skip ahead in this guide.

Y'all can accept carte payments with a Square Reader for magstripe, contactless, and fleck transactions. These minor credit card readers connect to your smartphone via your headphone jack, Lightning connector, or bluetooth. Here's what they look like:

Visit Foursquare to get a card reader.
When you order a reader, yous'll create a Square business relationship. Square asks for details nearly your business and other information they demand to verify your identity.
To take credit card payments, link your banking concern account to Square.
Look for your Square Reader to arrive in the mail.

If you accept a second-manus Square reader and no Foursquare account, sign up for a Square account here.

Note: This integration doesn't support Square Register, Stand, or Terminal, the countertop point of sale devices.

Fix point of sale

When you accept a Square account and a supported reader, you can fix point of auction in the Squarespace app.

Open up the Squarespace app.
If prompted, log in or select your site.
Tap the Commerce tab.
Tap +in the superlative correct corner, so tap Start a sale.
Take all three permissions. The app needs microphone permissions to accept the card reader for magstripe, which plugs into your headphone jack.

If prompted, tap Get started and follow the steps on the screen to connect your Square account, choose a location, and connect a card reader. If there's no prompt, follow these steps to finish setting up signal of sale:

Footstep i - Connect a Square account

Tap the Settings icon.
Tap Payment.
Tap Connect Square Account.
Enter your Square credentials and permit the permissions.

Pace 2 - Connect a Foursquare reader

In settings, tap Payment.
Tap Square account.
Tap Menu readers.
Tap Connect a reader.
Follow the prompts on the screen to connect a bluetooth reader, or plug a magstripe reader into your headphone jack.

Step three - Start selling on the products screen

To return to the products screen:

Tap X.
Tap Payment.
Tap Back.

Make an in-person auction

Annotation: To make a sale, yous must connect a Square account.

Before you sell, continue in mind:

On the products screen, products display alphabetically
Point of sale displays up to 500 of your most recent physical and service products
Subscription products don't display
Sold-out products don't brandish unless you enable the option in your settings

To make a sale:

Plug the magstripe bill of fare reader into your headphone jack, or check your bluetooth card reader connectedness.
On the products screen, search or scroll for the item y'all want to sell. If you lot're selling a production or improver that isn't in your Squarespace inventory, you tin as well choose Custom corporeality.
If applicative, select a variant and set up the quantity.
Tap Add to bag.
Continue adding products to the bag, or tap Bag to bank check out.
Review the guild details. Tap Edit below an item to change the variant or quantity, or tap Articulate to remove all items from the pocketbook.
(Optional) Gear up a sometime disbelieve or adjust the taxes.
When you're ready to check out, tap Charge.
Enquire your customer to swipe, insert, or tap their phones using the Square Reader. To manually enter the credit carte number, tap Transmission credit carte du jour entry. To accept cash, tap Greenbacks.
Later on the transaction, the app prompts your customer to enter their e-mail address to receive a receipt. If they don't want a receipt, tap Skip.
The app prompts your customer to sign up for your newsletter. If they don't want to, tap Done.
When you stop the transaction, the order automatically displays as Fulfilled in the Orders panel in the main Squarespace app and on the computer.

Note: Information technology'south not possible to collect signatures in Squarespace indicate of sale.

Create a 1-fourth dimension discount

If you negotiate majority pricing or offer spur-of-the-moment discounts, you can create a one-time discount for your customer.

On the Pocketbook screen, tap Discount.
Toggle betwixt Pct and Amount.
Set the discount.
Tap Add discount.

If items in the bag are eligible for an existing discount, tap Existing and choose the discount to apply. Automatic discounts aren't supported.

Accommodate taxes

Indicate of sale uses your location and your existing revenue enhancement rules in Squarespace to apply the local revenue enhancement rate to orders. If the app displays a revenue enhancement rule for the wrong location, you can utilise a different tax rule to the sale:

On the Pocketbook screen, tap Edit beneath the current tax rule.
Drag the pin on the map, or tap your location.
Enter a new postal code and choose from the suggested locations.
Tap Bag in the top-left corner.

If y'all don't have a tax rule for the new location, the tax charge per unit for that city displays as 0%. Tap the pointer to log into your Squarespace site and create a new tax rule. To learn more, visit Setting up taxes in Squarespace.

Accept greenbacks

Y'all can take cash through point of auction without a card reader, but yous still need a Square business relationship to connect the transaction to your Squarespace store.

To accept cash at checkout:

On the checkout screen, tap Cash.
Enter the amount the customer gives you.
Tap Tender.
The app displays the change due.

Redeem gift cards

You can't take souvenir cards in betoken of sale, simply y'all can redeem some or all of a gift menu's rest in the iOS Squarespace app. To redeem a gift card residue in combination with making a sale, you'll demand to switch between signal of sale and the Discounts panel of the iOS app. This characteristic isn't available in the Android Squarespace app.

To utilize a gift card rest to a point of sale transaction:

In the iOS Squarespace app, tap Commerce, then tap the tag icon in the tiptop-right corner.
Tap + in the top-correct corner, then tap Redeem a gift card.
Enter the gift card code to view the remainder and ostend with the client how much volition apply to the sale.
Open betoken of sale.
Add a i-fourth dimension discount for the corporeality the client wants to redeem.
Later on the transaction, get dorsum to the Discounts panel and redeem the souvenir card for the amount of the disbelieve.

Send receipts

After each sale, the app asks for the customer's email accost to send a receipt. Tap Skip if they don't want a receipt.

You'll receive a merchant'south receipt of the transaction via email. Y'all tin can also view the social club from the Orders tab in the Squarespace app or the Orders console on the computer.

Tip: Customers may receive an Automated Receipt from Foursquare, even if they pass up a receipt from your Squarespace shop. They can unsubscribe from Automatic Square Receipts in their Square settings.

Afterward each auction, customers can subscribe to a mailing list. If you've already added a newsletter subscribe option to checkout, point of sale subscribers are added to that list. Otherwise, customers are added to a placeholder mailing list in Squarespace E-mail Campaigns called Default. To learn more about using Electronic mail Campaigns with your online shop, visit Using Email Campaigns with Squarespace Commerce.

View sales

Tap the settings icon in the top-correct corner of point of sale for an overview of how much you've sold today. This resets every twenty-four hour period.

In-person sales brandish in the Orders tab of Commerce, and are automatically marked as fulfilled. You tin review which orders were fabricated via point of sale, and how the customer paid. Customers who share their email addresses in point of auction also display in the Customers tab.

Visit sales analytics to compare in-person sales to online sales.

To view transactions in Square, visit your Square sales summary. To acquire more than, visit Square'due south documentation.

Note: Purchases fabricated through Squarespace betoken of sale don't display in a customer's account.

Refund an in-person payment

To refund a purchase in the Squarespace app:

Get out signal of sale.
Tap Commerce.
In the Orders tab, tap the drop-down menu and cull Fulfilled.
Tap the lodge.
Tap Manage.
Tap Outcome refund.
Enter the refund corporeality.
Tap Ok.
On the confirmation message, tap Refund.

The items return to your inventory, just like refunds for online sales. Refunds include the Foursquare processing fee. Tap Sell now to return to point of sale.

Connect a Square business relationship

To connect a Square account:

In point of sale, tap the settings icon in the tiptop-right corner.
Tap Payment.
Tap Connect Square business relationship.
Enter your Foursquare credentials and permit the permissions.

Y'all can also connect Square in your Payments settings on a computer.

To disconnect the Foursquare account, tap the business relationship on the payment settings screen, then tap Disconnect account.

Check your bill of fare reader connection

Cheque your carte du jour reader connection in the indicate of sale settings:

In point of sale, tap the settings icon in the tiptop-right corner.
Tap Payment.
Tap Square account.
Tap Card readers.
Connected readers display a Ready status.
To connect a magstripe reader, plug information technology into your headphone jack.
To connect a bluetooth reader for contactless and chip transactions, tap Connect a reader and follow the steps on the screen.

When the reader is connected, return to the products screen to start selling.

Signal of sale settings

To change your point of sale settings and view how much you've sold today, tap the settings icon in the superlative-right corner of point of sale.

Payment o ptions - Switch the Foursquare account, location, and card reader continued to point of sale.
Display o ptions- Choose betwixt a filigree and list layout on the products screen, and whether to display stock levels and sold-out items.
Mailing list signup - Enable or disable the newsletter signup prompt at checkout, and alter the connected mailing listing.
Taxes - Change the location the app uses to cull which sales tax rules to utilise, or create new revenue enhancement rules. To larn more about taxes, visit Setting upward automatic tax rates in the U.s.a..
Exit point of sale - Return to the master Squarespace app.

Leave indicate of sale

To leave signal of sale:

Tap the settings icon in the meridian-right corner.
Tap Exit signal of sale.

You'll return to the Orders tab of the Squarespace app.

Who to contact for support

For payment failures, contact Square. The Squarespace Customer Support team can help you with using the Squarespace app and connecting a Square business relationship to your store.

View Square's documentation for help with:

Setting up your Square account
Linking and editing the bank account connected to Square
Foursquare Chip Card Reader errors
Foursquare Magstripe Reader errors

FAQ

What's a business organization location?

In Foursquare, you tin create multiple business concern locations for a single account to manage revenue coming from unlike shops. A default location is created for you automatically in Square based on your business data. You don't need to create multiple business organisation locations in Square to use this integration.

Tin can I utilise point of sale on multiple devices at the same time?

Yeah. You can process payments using multiple devices at the same time. This is a good choice if you have more than one salesperson working with shoppers.

Why isn't the credit carte selection appearing?

If the credit card choice isn't appearing in Squarespace point of auction, it means your Square account isn't continued, or fully set upwardly. To resolve this, connect your Square account and link your bank account to Square.

What are the transaction fees?

Square's processing fees vary based on how the payment is fabricated. Visit Square's documentation to larn more than.

Keep in mind, Foursquare processing fees aren't included if you lot export sales information from your Squarespace site. To find processing fee amounts for products y'all sell, log into your Square account.

Why did my customer receive a receipt from Square?

Square may send automatic receipts to customers who brand purchases through point of sale. If a customer opts to receive a receipt from your store at checkout, they may receive two emails summarizing the transaction, one from your store and 1 from Square. Customers can unsubscribe from Automatic Receipts in their Square settings.

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