Xbox Series X controller: Reports about faulty buttons are trickling in — here's Microsoft's response | Laptop Mag

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Xbox Serial Ten controller: Reports about faulty buttons are trickling in — here's Microsoft's response

(Image credit: Microsoft)

The Xbox Series 10 controller is now in the hot seat after several reports of unresponsive buttons have trickled in equally more than gamers get their hands on the difficult-to-secure panel.

Nosotros start heard gamers reporting issues with the Serial X controller in mid-November, according to a Reddit thread spotted past The Loadout. Now, the growing number of reports seem to be significant enough to compel Microsoft to piece of work on a solution for malfunctioning controllers.

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Xbox Series Ten controller users report issues with unresponsive buttons

Information technology's been four months since the release of the Xbox Series X and reports virtually its unresponsive controller are piling upwardly. We're unsure how widespread this issue is, but according to the Loadout, Microsoft is aware of the trouble and is currently working on a solution.

"At Microsoft, nosotros put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience," the Redmond-based tech giant told Loadout. "We are aware some players may be experiencing unresponsiveness with their new Xbox Wireless Controllers and our teams are actively working on a solution. For the best experience, we encourage customers to visit Xbox Back up for assistance."

To get a better understanding of what'southward going on with the Serial X controller, The Loadout got an anecdotal perspective from a FIFA PC gamer who goes by the name "SK Lee." SK Lee purchased the Series X controller to upgrade from their Logitech F310 controller, but they speedily realized information technology was more of a downgrade.

"The [Series X] controller consistently failed me several times in a 15-minute game," they said, pointing out that the game pad's A and X buttons occasionally failed to respond, but the Y push was the worst of the three. Properly functioning buttons are crucial for an enjoyable gaming feel, peculiarly for titles that require differing levels of button-printing intensity like FIFA.

"Pressing the Y push down with more force and for longer will put more power on a through ball than a calorie-free tap [in FIFA]," The Loadout said, "which could be the difference between passing to your own player or missing them completely."

The Xbox Series Ten joins the growing list of current-gen consoles that have faced backfire for their faulty controllers, including the PS5 and the Nintendo Switch for their issues with drift.

Kimberly Gedeon, property a Master'southward caste in International Journalism, launched her career as a journalist for MadameNoire'southward business organisation vanquish in 2022. She loved translating stuffy stories about the economic system, personal finance and investing into digestible, like shooting fish in a barrel-to-understand, entertaining stories for immature women of color. During her time on the business organisation trounce, she discovered her passion for tech every bit she pigeon into manufactures nigh tech entrepreneurship, the Consumer Electronics Evidence (CES) and the latest tablets. After eight years of freelancing, dabbling in a myriad of beats, she's finally found a home at Laptop Mag that accepts her as the crypto-fond, virtual reality-loving, investing-focused, tech-fascinated nerd she is. Woot!

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